Frequently Asked Questions
Everything you need to know about our lifting and rigging solutions.
Are all your lifting products certified for safety?
Yes, every piece of equipment we sell complies with relevant industry safety standards, such as OSHA, ASME, or CE. All items are shipped with the necessary test certificates and documentation.
How do I determine the correct Load Capacity for my project?
You should always choose equipment with a Working Load Limit (WLL) that exceeds the maximum weight of your heaviest load. We recommend consulting with a qualified rigger or our technical support team if you are unsure.
What are your shipping rates for heavy machinery?
Shipping costs are calculated based on weight, dimensions, and destination. For oversized items or bulk orders, we utilize specialized freight carriers to ensure safe and cost-effective delivery.
Can I return equipment if it doesn't fit my application?
Unused equipment in its original packaging can be returned within 30 days. Please note that custom-built items, such as specific lengths of wire rope or chain slings, may be subject to a restocking fee or non-returnable.
Do you offer bulk discounts for construction or industrial firms?
Yes, we provide tiered pricing for high-volume orders and corporate accounts. Please contact our sales department directly to request a formal quote for your project.
How often should I inspect my lifting equipment?
Equipment should be inspected before every use for visible wear or damage. Additionally, industry regulations typically require a thorough periodic inspection by a competent person at least once every 12 months.